41ca3c4f-8cc1-4510-8209-8b8059fdaebc-PIN

Efficient, experience-driven, proactive and resilient solutions and support services

Status
open for submission
Published
5 May 2026
Submission
Electronic submission
Tender summary

The Directorate-General for Digital Services (DIGIT) intends to launch an open procedure under the name of EXPRESS.

What the buyer needs

  • The Directorate-General for Digital Services (DIGIT) intends to launch an open procedure under the name of EXPRESS.
  • The procedure will cover the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers/users ensuring the provision of efficient, end-user experience driven, proactive and resilient…
  • The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services…
  • The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering…

Procurement signals

  • Procedure: EC-DIGIT/2025/OP/0071-PIN
  • Procedure type: Source procedure code 47396222
  • Contract type: Services contract (31095498)
  • Submission method: Electronic submission
  • Published: 5 May 2026

Procurement categories

CPV 72000000

CPV labels are not yet mapped locally, so the official category codes are shown as source-backed identifiers.

Programme and geography

Programme period 2014 - 2020Programme period 2021 - 2027

Derived from official EU Funding & Tenders portal source fields. Use this as a shortlisting aid; the official tender record remains authoritative.

Source-backed details

Original identifiers and classification fields from the EU tender source.

Procedure identifier
EC-DIGIT/2025/OP/0071-PIN
Business identifier
41ca3c4f-8cc1-4510-8209-8b8059fdaebc-PIN
Procedure type
Source procedure code 47396222
Contract type
Services contract (31095498)
Authority source ID
47352334
Tender timezone
Europe/Brussels
Fetched
15 Jul 2026, 07:21 UTC
Full official description

The Directorate-General for Digital Services (DIGIT) intends to launch an open procedure under the name of EXPRESS. The procedure will cover the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers/users ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI¬07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach. It will result in the signature of a single framework contract (no cascade and reopening of competition). The maximum duration of 84 months is split in a core duration of 48 months, renewable three times for 12 months.