Operations and User Support (ATLAS)
The aim of the present contract is the provision of the following services:— fixed price service:—— information technologies support service (support level 1, support level 2, support level 3), transversal services, on-call service and… The current deadline is 15 Jan 2024, 15:00 UTC.
What the buyer needs
- The aim of the present contract is the provision of the following services:— fixed price service:—— information technologies support service (support level 1, support level 2, support level 3), transversal services…
Procurement signals
- Procedure: COJ-PROC-23/002
- Procedure type: Source procedure code OPEN
- Contract type: Services contract (31095498)
- Published: 9 Oct 2023
Procurement categories
CPV labels are not yet mapped locally, so the official category codes are shown as source-backed identifiers.
Programme and geography
Derived from official EU Funding & Tenders portal source fields. Use this as a shortlisting aid; the official tender record remains authoritative.
Source-backed details
Original identifiers and classification fields from the EU tender source.
- COJ-PROC-23/002
- 14884en
- Source procedure code OPEN
- Services contract (31095498)
- 15 Jan 2024, 15:00 UTC
- 1 Jul 2026, 09:21 UTC
Full official description
The aim of the present contract is the provision of the following services:— fixed price service:—— information technologies support service (support level 1, support level 2, support level 3), transversal services, on-call service and planned changes service,—— telephone switchboard services;— on-demand services:—— on-demand support complementary services,—— on-demand support services for multimedia,—— on-demand Interventions.The detailed description of these services is available in the technical specification (appendix TEC 6).